Privacy policy

This Privacy Policy describes how PackPulse ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from packpulse.shop (the "Site").

Information We Collect

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information needed to process your purchases.

1. Personal Information You Provide

When you make a purchase or attempt to make a purchase through the Site, we collect:

Name
Billing and shipping addresses
Email address
Phone number
Payment information (including credit card numbers, PayPal, or other payment details)

2. Device Information

We automatically collect certain information about your device, including:

Web browser type
IP address
Time zone
Cookies installed on your device
Pages or products you view, search terms used, and how you interact with the Site

This data helps us improve your shopping experience and optimize our store.

How We Use Your Information

We use your personal information to:

Process your orders and payments
Communicate with you about your order or inquiries
Screen orders for potential fraud or risk
Provide you with information or advertising about our products or services (only if you’ve opted in)

Sharing Your Personal Information

We share your information with third parties to help us provide our services, for example:

Shopify (our e-commerce platform)
Shipping providers to deliver your orders
Payment processors to securely process transactions

We may also share your information to comply with applicable laws or respond to lawful requests.

Behavioral Advertising

We may use your personal information to provide targeted advertisements or marketing communications we believe may interest you.
You can opt out of targeted advertising via your browser settings or by contacting us at Contact@PackPulse.Shop.

Data Retention

We retain your order information for our records unless you ask us to delete it.

Your Rights

Depending on your location, you have the right to:

Access, correct, or delete your personal data
Withdraw your consent for marketing communications
Make a data portability request

To exercise these rights, contact us using the details below.

Cookies

We use cookies to improve your browsing experience, analyze traffic, and remember your preferences. You can control or disable cookies through your browser settings, though some parts of the site may not function properly without them.